Terms and Conditions — RockySpin Casino
These Terms and Conditions ("Terms") govern your use of RockySpin Casino (the "Website" and "Services"). By creating an account or using the Services, you agree to these Terms.
Eligibility
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You must be of legal age to access and use the Services in your jurisdiction.
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You are responsible for ensuring online gambling is legal in your location.
Account Registration and Security
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You must provide accurate information during registration.
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You may only have one account unless explicitly permitted by us.
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You are responsible for maintaining account security and all activity under your login.
Verification (KYC)
We may request identity and payment verification documents at any time, including before allowing withdrawals. Failure to provide requested documents may lead to restrictions, delays, or account closure.
Deposits and Withdrawals
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Deposits must be made using payment methods in your name where applicable.
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Withdrawal methods and limits may depend on verification status and payment rules.
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We may apply security checks to protect users and prevent fraud.
Bonuses and Promotions
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Bonus terms (wagering requirements, validity, max cashout, eligible games) are stated within each promotion and form part of these Terms.
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We may void bonus-related winnings if there is evidence of abuse, irregular play, multi-accounting, or violation of promotion rules.
Prohibited Activities
You must not:
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Use the Services for unlawful purposes.
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Attempt to manipulate games, exploit bugs, or use automation tools.
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Collude with others, engage in chargebacks, or provide false information.
Fair Play and Integrity
We may investigate gameplay patterns and account activity. If we reasonably believe rules have been breached, we may void bets, confiscate bonus funds, restrict the account, or close it in line with applicable rules.
Responsible Gambling
We support responsible play tools such as limits and self-exclusion where available. If you feel gambling is negatively affecting you, seek support and consider restricting access.
Account Suspension and Closure
We may suspend or close accounts in cases of suspected fraud, breaches of Terms, chargebacks, or compliance requirements. If you wish to close your account, contact support.
Limitation of Liability
To the fullest extent permitted by law, we are not liable for indirect losses, service interruptions, or issues beyond our reasonable control. Nothing in these Terms limits rights that cannot be limited under applicable law.
Changes to Terms
We may update these Terms from time to time. Continued use of the Services after changes means you accept the updated Terms.
Complaints and Disputes
Contact support first to resolve issues. Where applicable, disputes will be handled under the procedures described on the Website.